Introduction:

ACT Healthcare & Wellness Solutions ("ACT") is committed to ensuring that our digital platforms are accessible to all individuals, including those with disabilities. We believe that every visitor deserves a dignified, inclusive, and affirming online experience that reflects our values of healing, empowerment, and restoration.

Policy Statement:

ACT strives to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We are actively working to improve the usability and accessibility of our website and digital systems to ensure that all users —regardless of ability— can engage with our services, resources, and legacy offerings.

Applicability:

This policy applies to all ACT-owned websites, client portals, booking systems, and digital content published under the domain acthealthcarewellness.com. It governs the design, development, and maintenance of all web-based materials and interfaces used by ACT clients, staff, and partners.

Web Page Requirements:

ACT's digital platforms are designed to include:

• Keyboard navigation and screen reader compatibility
• Alt text for images and visual content
• Clear headings, readable fonts, and high-contrast design
• Mobile responsiveness and scalable text
• Accessible forms and booking tools with descriptive labels
• Avoidance of flashing or blinking elements that may trigger sensitivities

We regularly audit our website and welcome feedback to improve accessibility features.

Complaints:

• Please be aware that our efforts to ensure full accessibility are ongoing. If you experience any accessibility barriers or have suggestions for improvement, please contact the Accessibility Team.
• Complaints regarding the accessibility of ACT Healthcare & Wellness Solutions web pages should also be directed to the Accessibility Team.

Accessibility Team Contact:

We are committed to responding promptly and respectfully to all inquiries and continuously improving the accessibility of our digital platforms.

We will respond to all accessibility-related inquiries within 15 business days and take appropriate action to address concerns.

Effective Date:

This policy will take effect as of the date of adoption.

Date of Adoption and Last Date Updated:

Adopted: January 6, 2025

Updated: October 22, 2025